Tuesday, January 17, 2012
Broadband: Anatel retreats and opens public consultation to discuss the request of the Oi
ANATEL opened on Monday, 16/01, the Public Consultation No. 2, which deals with applications for annulment of provisions of regulations for quality management of broadband and mobile telephony, presented by Oi The documents were made available for demonstrations society on the request of the operator because they were considered relevant topic of interest.Contributions and suggestions properly identified should be addressed, preferably by means of the electronic form of the Interactive System Monitoring Public Consultation, available on the Agency through the Public Consultation No. 2, January 13, 2012, up to 24 hours of 1st February 2012. The demonstrations sent a letter to the ANATEL should be directed to the address below, up to 18h of the 1st of February 2012.National Telecommunications Agency (Anatel)Public Consultation No. 2 / 2012 of January 13, 2012Saus - Block 06 - Block F - Ground Floor - Library70070-940 - Brasília - DFThe Oi presented annulment of and sole paragraph of Article 8, Articles 11 to 13, Articles 16 to 21 and Article 23 of Regulation Quality Management Service Multimedia Communication (RGQ-SCM), approved by Resolution No. 574. Also presented a request for annulment of Articles 8, 10, 11, 13 to 23 of the Rules of Quality Management Provision of Personal Mobile Service (SMP-RGQ), approved by Resolution No. 575.The quality management regulations of the Department of Multimedia Communications (RGQ-SCM) and the Provision of Personal Mobile Service (SMP-RGQ) establish quality standards for fixed broadband service and mobile service, including mobile broadband (3G ), to promote the steady improvement of the user experience in aspects related to compliance and performance of connections.The rules contained in RGQ-SCM and RGQ-SMP were the subject of public consultations No. 46/2011 and No. 27/2010, respectively. In addition to contributions received in the consultation and studies undertaken by the technical areas, the FCC sought subsidies in a project developed in conjunction with the Internet Management Committee in Brazil (CGI.br) and the National Institute of Metrology, Standardization and Industrial Quality ( Inmetro).The items affected by the request of the operator include, among others, the indicators for assessing the quality of broadband and mobile and the quality perceived by the user. Among them, that measure:Instantaneous Velocity: The speed measured at each measurement made by the software. The result can not be less than 20% of the maximum speed hired by the Subscriber for both upload and download, in 95% of the measurements. The target of 20% applies to the first 12 months, counted from the entry into force of the Regulation. Within 12 months, will be 30% and thereafter 40%.Average Speed: It is the result of the average of all measurements taken in the month of the network provider. The initial goal is 60% in the first 12 months. Within 12 months will be 70% and thereafter 80%.Bidirectional Latency: This is the time when a data packet traverses the network from one point to your destination and returns to its origin. The goal, to be observed in 95% of the measurements is at most 80 milliseconds and 900 milliseconds terrestrial connections in satellite connections.The claim for annulment were filed by Hi on November 30, 2011. The Public Consultation No. 2 will be available on the Interactive System Monitoring of Public Inquiries (SACP) from 14h, and replaces the Call Notification No. 3/2012/SPV, published in the Official Gazette of 12 January 2012.