The Anatel Superintendency of Private Services announced at 11/18/2011 Act No. 7540 - which deals with the constitution of the Group Deployment Process Quality Measurement - GIPAQ. This group shall be responsible for, implementing the process of measuring the quality indicators provided in the new Regulation for the Management of Quality of Service for Multimedia Communications and Mobile Personal Service (SMP).
appointed to compose and coordinate GIPAQ employees, Bruno de Carvalho
Ramos, current General Manager of Personal Communications Earth, and
Jose Augusto Domingos Trentino. There are still being given to the group, representatives of providers of Multimedia Communication Service and SMP operators.
methods and procedures that are defined by the Implementation Group
Process Quality Measurement (GIPAQ ), will be the basis for broadband
users can check if the black by the service providers are within the
parameters required by ANATEL.
the GIPAQ will be responsible for determining the rules for hiring an
"entity sealer Quality (eaq), by providers of Multimedia Communication
The ANATEL expects that the user himself is able to perform this measurement
speed, through a free software to be supplied by the provider of SCM. However,
until now such matters as the delivery of the software source code, so
that the regulator can check that there is no fraud in the measurement
of network capacity offered to the user, has not been defined. It
is hoped that discussions with the providers of SCM within this working
group be set rules for delivery of the sources of these systems, which
provide transparency and control of the subscriber.
ANATEL estimates that within 120 days, the measurement software is
available for subscribers from the date of publication of Regulation
(October 31, 2011).
of the negotiations that will follow in the GIPAQ - the ANATEL has defined
the key indicators that network providers have to comply with SCM. They are:
Velocity: Velocity measured at each measurement made by the software,
the result can not be less than 20% of the maximum speed hired by the
Subscriber for both upload and download, in 95% of the measurements. The target of 20% applies to the first twelve months, counted from the entry into force of the Regulation. Within twelve months, will be 30% and thereafter 40%.
Average Speed: Results of the average of all measurements taken in months Provider's network. The initial goal is 60% in the first twelve months. Within 12 months will be 70% and thereafter 80%.
Latency: Time in which a data packet traverses the network from one
point to your destination and returns to its origin. The
goal, to be observed in 95% of the measurements is at most 80
milliseconds and 900 milliseconds terrestrial connections in satellite
According to the 7540 Act published today by the ANATEL, the GIPAQ have the following duties to be fulfilled:
- Coordinate, set, draw up the detailed schedule of activities and
monitor the implementation of procedures for measuring quality
indicators referred to in Chapter II of Title IV of the SCM-RGQ
indicators (network) and Articles 22 and 23 of SMP-RGQ(SMP10
and SMP11, respectively), and the development of the measurement
software provided in these two Regulations (Article 10 of the SCM-RGQ
and Article 24 of the SMP-RGQ.
- Perform the necessary actions to ensure the engagement of the Quality
Body Sealer within the deadline and the SCM-RGQ RGQ-SMP.
III - Validate the technical and operational procedures for the measurement of quality indicators referred to in item I.
- Evaluate and promote the deployment of the processes of measurement
of quality indicators and software referred to in item I.
* With information from the ANATEL